Receptionist

Private Company

Al Waab - Doha (City)

Date Posted:
2019/09/09

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Job Description

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Achieve positive outcomes from Guest queries in a timely and efficient manner • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments • Demonstrate a high level of customer service at all times • Attend appropriate training courses, when required, and assist with the Night Team''s training and development efforts • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy • Comply with hotel security, fire regulations and all health and safety legislation • Act in accordance with policies and procedures when working with front of house equipment and property management systems • Follow company brand standards • Assist other departments, as necessary


Job Details

Country
Qatar
Job Location
Al Waab - Doha (City)
Company Industry
Hospitality
Employment Type
Full Time Employee .
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Location
Qatar

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Date Posted: 2019/09/09

Receptionist

Private Company

Al Waab - Doha (City)

Job Description

A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Achieve positive outcomes from Guest queries in a timely and efficient manner • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments • Demonstrate a high level of customer service at all times • Attend appropriate training courses, when required, and assist with the Night Team''s training and development efforts • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy • Comply with hotel security, fire regulations and all health and safety legislation • Act in accordance with policies and procedures when working with front of house equipment and property management systems • Follow company brand standards • Assist other departments, as necessary

Job Details

Country
Qatar
Job Location
Al Waab - Doha (City)
Company Industry
Hospitality
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Location
Qatar

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