Field Service Engineer (FSE)

Private Company

Al Mirqab - Doha (City)

Date Posted:
2019/10/03

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Job Description

  • The successful candidate will provide critical system administration and operations and maintenance support to include technical support services including comprehensive and responsive network support services, planning, scheduling, operation, optimization, security administration, maintenance, network management, network monitoring, and configuration management including local area networks (LANs) and connectivity to associated wide-area-networks (WANs). Individual must be self-motivated and able to handle daily tasks on their own with little supervision.
  • Provides technical support and analysis to field service engineers and technicians. Provides technical advice and guidance on installation, adaptation, configuration or enhancement of technical products, programs and systems. Tests, trains and fields support to customers regarding technical aspects of designated systems and services. Provides resolution of technical problems. Maintains network stability through troubleshooting, timely resolution of incidents, and proactive maintenance to provide maximum availability.
  • Provides training to customers. Reviews system and network configurations to ensure successful implementation of services into production. Provides technical support for the installation and repair of complex systems and outages.
  • Provides consultative assistance during off hours as needed. Answers questions about installation, operation, configuration, customization and usage of designated systems and services. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.

  • Reports on biometrics activities and provides subject matter support to military leadership. Provides technical operations subject matter expert (SME) support.
  • General systems administration, maintenance, documentation, and reporting.
  • Customer interaction in response to reported problems and user training requests.
  • System start-up, initialization, and shut down
  • System image and software patch implementation on servers and laptops.
  • Daily operation and maintenance of servers
  • Transaction reconciliation
  • LAN administration and coordination with WANs
  • Network security functions IAW the System Security Authorization Agreement (SSAA)
  • Database transaction reconciliation
  • Implementing system upgrades, including planning, scheduling, testing, and coordinating and managing system network availability
  • Identification and resolution of network connectivity issues,
  • Collaboration and coordination with outside organizations
  • Implementation of Information Assurance Vulnerability Alert patches
  • Extracting data for reporting purposes


Job Details

Country
Qatar
Job Location
Al Mirqab - Doha (City)
Company Industry
Information Technology/IT
Employment Type
Full Time Employee .
Monthly Salary Range
Unspecified
Number of Vacancies
1

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Date Posted: 2019/10/03

Field Service Engineer (FSE)

Private Company

Al Mirqab - Doha (City)

Job Description

Job Details

Country
Qatar
Job Location
Al Mirqab - Doha (City)
Company Industry
Information Technology/IT
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

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