Hotel Manager

Private Company

Al Bidda - Doha (City)

Date Posted:
2019/10/23

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Job Description

  • To take responsibility for the hotel when the General Manager is not present
  • Effectively coordinate the Executive Office to ensure efficiency
  • Will provide input for the creation and implementation of promotional activities with all Divisions
  • To prepare, review, and manage annual Budgets and Capital Expenditure plans, Analyse Profit & Loss and assist in implementing strategies to increase both rooms yield and RevPAR, thus ensuring overall revenue maximization
  • To ensure there is a continuous focus and drive on all Quality Monitoring tools / Key Performance Indicators (KPI), including MOQA, LRA, LQE, and TrustYou
  • Thoroughly investigate all guest feedback and report to the General Manager with plans of action
  • Manage all guest correspondence; this must be acknowledged or answered within two days of being received
  • Maintain high visibility and involvement with customers; greet guests and be visible in public areas at peak times, lunch, and evening
  • Good personal contact with all staff is essential. Bring to the attention of the General Manager any potential problems or needs of any individuals or groups of colleagues
  • Continuously review ways of improving the standard processes in customer service
  • Inspect facilities continuously. Inspect, at least weekly, floors and various rooms, suites, and apartments. Report to appropriate department heads any deficiencies and follow up to ensure corrective and preventative actions are taken
  • Provide assistance and professional input with the development of Profit Maximising Initiatives and revenue-generating strategies
  • Assist in conducting monthly departmental financial reviews
  • Ensure all managers have an understanding of the financial aspects of the hotel
  • Act as the mentor and coach for managers by engaging them in projects and learning initiatives, and ensuring that appraisals and feedback sessions are regularly held
  • Offer assistance in analysing and planning labour costs to ensure operationally-effective colleagues and payroll costs


Job Details

Country
Qatar
Job Location
Al Bidda - Doha (City)
Company Industry
Hospitality
Employment Type
Full Time Employee .
Monthly Salary Range
Unspecified
Number of Vacancies
1

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Date Posted: 2019/10/23

Hotel Manager

Private Company

Al Bidda - Doha (City)

Job Description

  • To take responsibility for the hotel when the General Manager is not present
  • Effectively coordinate the Executive Office to ensure efficiency
  • Will provide input for the creation and implementation of promotional activities with all Divisions
  • To prepare, review, and manage annual Budgets and Capital Expenditure plans, Analyse Profit & Loss and assist in implementing strategies to increase both rooms yield and RevPAR, thus ensuring overall revenue maximization
  • To ensure there is a continuous focus and drive on all Quality Monitoring tools / Key Performance Indicators (KPI), including MOQA, LRA, LQE, and TrustYou
  • Thoroughly investigate all guest feedback and report to the General Manager with plans of action
  • Manage all guest correspondence; this must be acknowledged or answered within two days of being received
  • Maintain high visibility and involvement with customers; greet guests and be visible in public areas at peak times, lunch, and evening
  • Good personal contact with all staff is essential. Bring to the attention of the General Manager any potential problems or needs of any individuals or groups of colleagues
  • Continuously review ways of improving the standard processes in customer service
  • Inspect facilities continuously. Inspect, at least weekly, floors and various rooms, suites, and apartments. Report to appropriate department heads any deficiencies and follow up to ensure corrective and preventative actions are taken
  • Provide assistance and professional input with the development of Profit Maximising Initiatives and revenue-generating strategies
  • Assist in conducting monthly departmental financial reviews
  • Ensure all managers have an understanding of the financial aspects of the hotel
  • Act as the mentor and coach for managers by engaging them in projects and learning initiatives, and ensuring that appraisals and feedback sessions are regularly held
  • Offer assistance in analysing and planning labour costs to ensure operationally-effective colleagues and payroll costs

Job Details

Country
Qatar
Job Location
Al Bidda - Doha (City)
Company Industry
Hospitality
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

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