Technical Support Engineer

Private Company

Al Bidda - Doha (City)

Date Posted:
2019/10/29

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Job Description

  • Management of the Technical Support mailbox, ensuring effective, timely response to customers and logging all support requests in CRM
  • Provide remote support for the start-up & commissioning of critical Flow systems & products and general fault finding related to customer process issues
  • Support  the management and maintenance of the Flow Training demo equipment
  • Evaluate the warranty status of Flow Products by investigating and applying principles of operation and functionality
  • Specialize in the product troubleshooting
  • Act as a back-up to the training team by if needs arise.
  • Adhere to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics Policy, with respect to all business activities.
  • Adhere to Emerson’s commitment to Safety as a core business value: taking an active role in the prevention of injuries and accidents; consistently following established rules and procedures; using proper safety equipment; and reporting and correcting unsafe acts and conditions.
  • Recognizing and accepting HSE Roles
    & Responsibilities as defined in Emerson’s Company Procedures.


Job Details

Country
Qatar
Job Location
Al Bidda - Doha (City)
Company Industry
Electrical/Electronic Manufacturing
Employment Type
Full Time Employee .
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Location
Qatar
Language
English
Minimum Education Level
Bachelor's degree

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Date Posted: 2019/10/29

Technical Support Engineer

Private Company

Al Bidda - Doha (City)

Job Description

  • Management of the Technical Support mailbox, ensuring effective, timely response to customers and logging all support requests in CRM
  • Provide remote support for the start-up & commissioning of critical Flow systems & products and general fault finding related to customer process issues
  • Support  the management and maintenance of the Flow Training demo equipment
  • Evaluate the warranty status of Flow Products by investigating and applying principles of operation and functionality
  • Specialize in the product troubleshooting
  • Act as a back-up to the training team by if needs arise.
  • Adhere to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics Policy, with respect to all business activities.
  • Adhere to Emerson’s commitment to Safety as a core business value: taking an active role in the prevention of injuries and accidents; consistently following established rules and procedures; using proper safety equipment; and reporting and correcting unsafe acts and conditions.
  • Recognizing and accepting HSE Roles
    & Responsibilities as defined in Emerson’s Company Procedures.

Job Details

Country
Qatar
Job Location
Al Bidda - Doha (City)
Company Industry
Electrical/Electronic Manufacturing
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Location
Qatar
Language
English
Minimum Education Level
Bachelor's degree

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No Related Jobs Found

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